Chloe Cauley

UX Researcher + Design Strategist + Texas MBA '24 candidate

I've worked in various User Experience-related roles across several industries, including Insurance, Energy, and Music. My mission is to bridge the gap between cultures through the best experiences possible and transform UX into a strategic part of planning at any organization. I'm also Certified Usability Analyst by Human Factors International and a Texas MBA candidate.

UX Researcher, Chloe Cauley, talks empathy and acceptance during the COVID-19 Pandemic

How I talk to and interact with our research participants is more consolatory. Empathy in product design and research is needed now more than ever.

Read on Medium →

How to Scale UXR

An example of how I've previously scaled UXR, built a creative space, and moved UX from a service to a key business function.

Scaling UXR

Root 2021

A mixed-methods approach to evaluate the usability of onboarding for prospects looking to purchase auto insurance.

NRG 2020

A look into the past, present, and future usability of Reliant's main point of sales flow.